OUR GDPR DATA PROCESSING POLICY.
This website ("WinkStores.com") is operated by W.H.-2000 Kft.. This operation includes the WinkStores.com webshop. This privacy policy only covers information collected on this website.
This privacy policy applies to the WinkStores.com website.
Data controller details:
W.H.-2000 Kft
1108 Harmat 210.
taxpayer identification number: 11900272-2-42
nr: 01 09 682206
bank: Erste Bank 11600006-00000002-01175587
Company Court: Metropolitan Court, as Company Court
Data processors details:
Hosting service provider:
Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Germany
Billing partner:
KBOSS.hu Kft. (Számlázz.hu)
1031 Budapest, Záhony utca 7.;
Company registration number: 01-09-303201;
Registration authority: Pest County Court as Court of Registration;
Tax number: 13421739-2-41
[email protected]
Additional Data Controllers
Courier service:
GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.
2351 Alsónémedi
GLS Európa u. 2.
Tax number: 12369410-2-44
[email protected]
CHA INDUSTRIAL & TRADE CO Kft.
Registered office: 1149 Budapest, Egressy út 23-25. I.
Company registration number: 01-09-666574
Data processing activity: accounting and bookkeeping activities required by tax and accounting laws
Marketing partner:
Criteo SA
Registered office: 32 Rue Blanche, 75009 Paris, France
Registered office: 484 786 249 RCS Paris
Google Ireland Limited
Registered office: Gordon House Barrow Street Dublin 4 Ireland
Registered office: IE6388047V
Facebook Ireland Limited
Registered office: 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland
Registered office: IE9692928F
iWebMa Hungary Ltd.
1061 Budapest, Király utca 26.
14666641-2-42
01-09-914318
Newsletter delivery
Klaviyo.com 125 Summer St, Floor 6 Boston, MA 02111 United States
E.N.S. Informatikai és Rendzerintegációs Zrt.
Company registration number: 13-10-040941
Tax number: 14032868-2-42
Office: H-1106, Budapest, Fehér út 10. II. em. (White Office Irodaház)
Tel.: +36 20 222 0011
Web: www.ens.hu
Data processing activity: managing the email addresses of users requesting newsletter delivery
Security
Personal data on the website and online credit card transactions are transmitted via a secure server. We are committed to maintaining a high level of information security for your personal information. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of the personally identifiable information we collect, including limiting the number of people who have physical access to our database servers and implementing electronic security systems and password protection to help prevent unauthorized access.
Our website uses encryption technology, such as Secure Sockets Layer (SSL) services, to protect your personal information during transmission. SSL encrypts information such as your name, address and credit card number. Our customer service and stores also operate on a private, secure network.
Please note that email is not encrypted and cannot be considered a secure transmission of credit card information. We never request credit card information via email.
Privacy Policy
In order to provide you with the highest quality products and services, we use information from our interactions with you and other customers and third parties.
Because we respect your privacy, we have implemented procedures to ensure that your personal information is treated securely and responsibly.
We have published this Privacy Policy in order to explain our data collection practices and the decisions we make about how we collect and use the information you provide.
As we are continually developing and using the Winkstores.com website, and taking advantage of advances in information technology, this Privacy Policy may change from time to time. We therefore encourage you to periodically review this description to understand our current privacy policies.
Legal Basis for Data Processing
1. Consent of the data subject
(1) The lawfulness of the processing of personal data must be based on the consent of the data subject or on another lawful basis established by law.
(2) In the case of data processing based on the consent of the data subject, the data subject may give his consent to the processing of his personal data in the following form:
a) in writing, in the form of a declaration of consent to the processing of personal data,
b) electronically, by explicit conduct on the Company's website, by ticking a checkbox or by making relevant technical settings when using information society services, as well as any other statement or act which, in a given context, clearly indicates the data subject's consent to the intended processing of his personal data.
(3) Silence, a pre-ticked box or inaction shall therefore not constitute consent. (4) Consent shall cover all data processing activities carried out for the same purpose or purposes.
(5) Where data processing serves multiple purposes, consent shall be given for all purposes of data processing. Where the data subject gives his/her consent following an electronic request, the request shall be clear and concise and shall not unnecessarily hinder the use of the service for which consent is requested.
(6) The data subject shall have the right to withdraw his/her consent at any time. The withdrawal of consent shall not affect the lawfulness of data processing based on consent prior to its withdrawal. The data subject shall be informed of this before giving his/her consent. The withdrawal of consent shall be made possible in the same simple manner as its giving.
2. Performance of a contract
Data processing shall be deemed lawful if it is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the data subject’s request prior to entering into a contract.
The data subject’s consent to the processing of personal data that is not necessary for the performance of a contract shall not be a condition for entering into a contract.
3. Compliance with a legal obligation applicable to the data controller or the protection of the vital interests of the data subject or another natural person
The legal basis for data processing is determined by law in the event of compliance with a legal obligation, so the data subject's consent is not required for the processing of his or her personal data.
The data controller is obliged to inform the data subject about the purpose, legal basis, duration of data processing, the identity of the data controller, as well as his or her rights and legal remedies.
In order to comply with a legal obligation, the data controller is entitled to process the data set that is necessary for the performance of a legal obligation applicable to him or her after the data subject has withdrawn his or her consent.
4. Performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller, the legitimate interests of the data controller or a third party.
The legitimate interests of the controller, including the controller to whom the personal data may be disclosed, or of a third party, may constitute a legal basis for the processing, provided that the interests, fundamental rights and freedoms of the data subject are not overridden, taking into account the reasonable expectations of the data subject in the context of his or her relationship with the controller. Such a legitimate interest may exist, for example, where there is a relevant and appropriate relationship between the data subject and the controller, for example where the data subject is a client of the controller or is employed by the controller.
In order to determine whether a legitimate interest exists, it is necessary to carefully examine, inter alia, whether the data subject can reasonably expect, at the time and in the context of the collection of the personal data, that the data subject may be processed for the purposes for which it was collected.
The interests and fundamental rights of the data subject may override the interests of the controller if the personal data are processed in circumstances in which the data subject does not expect further processing.
The regulations regarding data processing and the protection of visitors' personal data apply exclusively to natural persons, given that personal data can only be interpreted in relation to natural persons, therefore this data protection policy is binding only in relation to the processing of personal data of natural persons registering on the website.
The legal basis for data processing is the consent of the data subjects and the legitimate interest of the Data Controller in fulfilling the contract concluded between the data subject and the Data Controller (Article 6 (1) (b) of the GDPR).
The legal basis for data processing is, in particular, Sections 169 and 202 of Act CXXVII of 2017 on Value Added Tax, and Section 167 of Act C of 2000 on Accounting. Users of the Website accept the operation of cookies if they click on the “I understand” inscription placed on the Website. In the event of acceptance of the use of cookies, the information and consent also extend to the use of the website during subsequent connections of the user device.
The legal basis for data processing is the legitimate interest of the Data Controller in order for a contract to be concluded between the data subject and the Data Controller.
The legal basis for data processing based on cookies is the consent of the data subject or the express lack of interest in this regard as acceptance of consent, as an indicative behavior by which the user clicks on the Cookie acceptance and proceeds to the website.
Rights of data subjects
Data subjects are those who provide any data on WinkStores.com during registration or purchase.
According to the new data protection law, we ensure that you have greater control over your own data. We have provided the following options for this.
- Data export: You can export what data we store about you.
- User account deletion: You can delete your user account at any time after logging in.
- Anonymous data storage: We automatically anonymize your data after 31 days. This makes your data irreversibly and permanently unreadable, preventing anyone from accessing your data.
- Guest shopping: We provide you with shopping without registration.
- Guest Anonymization: As a Guest customer, you can also anonymize your purchase data.
Legitimate interest
Winkstores.com, as a Service Provider, reserves the right to store customer data in accordance with accounting laws for as long as we are legally obliged to do so. In addition, we only store and process data to which the data subject has expressly consented.
Another legitimate interest is to store the customer's data in the event of administrative procedures, e.g. warranty, consumer complaint, initiative management, in the event of subsequent procedures, back-checks, administration and disputes. This data processing may not exceed the legally regulated period for the mandatory retention of data.
Data processing under legitimate interest concerns the collection of statistical data. Statistical data collection takes place within our website, we do not link individuals to the data in any identifiable way. Statistics are necessary to remain competitive and to improve our website and enhance the shopping experience.
Information Collected
You can generally browse the Winkstores.com website without providing personally identifiable information. However, we may ask you to provide personally identifiable information at various times and points throughout the website.
In some cases, if you choose not to provide the requested information, you may not be able to access all parts of the website or take advantage of all of its features, pricing, and product selections.
We collect the following information:
- name
- contact information, (including email address)
- demographic information, such as postal code, preferences, and interests
- other information related to customer surveys and/or offers
You can view a complete list of the cookies we collect in the list of cookies we collect.
We may obtain information about the products or services you have purchased or used through purchases and other related communications. When you visit this website, our web server automatically collects anonymous data, such as log data and IP address, and aggregates general information about your location. We may use the automatically collected data for a number of purposes, such as improving our website, product selection, customer service administration, and special promotions.
How we use the information we collect
We need this information to understand your needs and provide you with a better service, in particular for the following reasons:
- Internal records.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting to the email address you have provided.
- We may also use your information from time to time to contact you for market research purposes.
We may contact you by email, telephone, fax or post. We may use the information to customize the website to suit your interests.
- If you have left items in your cart and navigated away from the site before checkout, we may send you a reminder to the email address you have already provided, helping you to conveniently continue your shopping experience
Security
We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic and managerial procedures to protect and secure the information we collect online from unauthorized access or disclosure.
Others with whom we share your information.
WINK as an organization. All of the above information that we collect, as described above, may be shared among all WINK organizational members, including WINK Stores, the Winkstores.com website and private sales.
Service Providers: We may also disclose information to third-party companies that help us provide you with the products and services we offer. For example, we may work with a third-party company to: a) manage a database of customer information;
b) help us distribute emails;
c) support direct marketing and data collection;
d) store and analyze;
d) prevent fraud; and
e) provide other services to help us maximize our business potential.
We have asked these service providers, third-party companies, to agree to keep all information they share confidential and to use only the information that is necessary to fulfill our agreements with them.
Other companies: We may provide information to carefully selected third-party companies if we believe that their products or services may be of interest to you.
Business Transfers: Wink or one of its assets or units may be transferred through a business transaction, such as a merger, to another company that acquires certain assets of Wink. In this case, you will receive a notification from our website via email or a prominent message before changing or verifying the ownership of your personal information, so that your personal information is not used in a manner contrary to the policy. However, the Privacy Policy does not affect Wink’s ability to transfer all or part of its business and/or assets to an affiliated or independent third party at any time, for any purpose, without any restriction.
Wink expressly reserves the right to transfer or share a copy of the personally identifiable information collected from its website with the buyer of its business share related to that information.
Compliance with legal requirements: We provide access to your information when legally required, to cooperate with police investigations or other legal processes, to protect our website from misuse or unauthorized use, which limits our legal liability. Also, to protect our rights and the rights, property or safety of website visitors.
Wink partners with advertising companies to place their advertisements on their websites across the internet. These advertising companies collect anonymous information about your visits to our website. This technology includes the use of third-party cookies, which allow them to develop personalized advertisements that are directly related to offers that are of interest to you. You can choose to opt out of this service on our Advertising Partners page. Our Advertising Partners:
- Facebook
- Google Adwords
- Shopalike
If you do not wish to receive 3rd party cookies, you can disable them in your browser or in the following places.
Facebook:
youronlinechoices.com
You can also manage your Facebook marketing settings in your Facebook preferences. You can set whether you want to receive advertisements by clicking on Settings in the drop-down menu in the upper right corner of your Facebook profile and then clicking on 'Ads' in the left-hand menu.
Google Chrome:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=hu
Mozilla Firefox:
https://support.mozilla.org/hu/kb/sutik-informacio-amelyet-weboldalak-tarolnak-szami?redirectlocale=en-US&redirectslug=Cookies
Apple Safari: https://support.apple.com/hu-hu/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Google Chrome: https://support.google.com/chrome/answer/95647?hl=hu
Mozilla Firefox: https://support.mozilla.org/hu/kb/sutik-engedelyezese-es-tiltasa-amit-weboldak-haszn
We at Wink also use cookies to provide online marketing tailored to your interests and preferences. If you do not subscribe to our newsletter, you will not be included in our online marketing campaigns. You have several choices regarding the treatment of non-public, personally identifiable information.
Direct mail: If you shop at Wink stores, 1108 Budapest 10th district Harmat utca 210, or email: [email protected]. If you choose to write to us, please enter your name, address and attach a copy of the bill/invoice (if applicable), and indicate one of the following in the ‘subject’ field:
"I DO NOT WANT OFFERS"; (If you do not want to be notified about our promotions)
"DELETE MY DATA"; (If you do not want to be included in the webshop database)
"DELETE MY PURCHASE AND PRIVATE DATA"(If you want to delete all your PERSONAL data about you)
Since email lists are often prepared before offers (several months before the offer), you may still receive offers after you have sent us your request not to use your data for specific marketing purposes. We appreciate your patience and understanding in giving us time to process your request. Which is no more than 3 business days.
We store documents that are required to be stored for the period regulated by law.
Check which companies may have cookies on your computer and block those you do not need.
youronlinechoices.com/hu/ad-choices
The EDAA Trust seal
Countries participating in the European self-regulatory scheme for online behavioural advertising (OBA) must complete several steps to demonstrate their compliance with the EU principles on OBA.
Once they have self-certified their compliance, companies must undergo independent compliance certification by one of four certification bodies approved by the EDAA. The aim is for companies to not only claim that they offer a service that is transparent, optional and includes appropriate controls for their consumers’ online advertising preferences, but also to have this verified and confirmed by an independent party. This accountability benefits both consumers and the industry as a whole.
Certification bodies have been approved by the EDAA because they offer credible and effective solutions for corporate certification. As such, they can only award (or withdraw) the EDAA Trust Seal to a company based on its compliance with the scheme.
These organisations are completely independent from both the industry and the EDAA. The independent body’s review was initiated by the European Commission from the outset during the consultations and initial discussions on the self-regulatory approach and was made a key element of the Scheme to ensure that self-regulation is reliable and delivers meaningful results for consumers.
After a comprehensive and thorough 30-day monitoring period, successful companies are awarded the EDAA Trust Seal, which attests to the company’s good reputation and responsible behaviour towards the business community and consumers.
How we use Cookies and Web Beacons
A cookie is a small file that asks permission to be placed on your computer’s hard drive. If you agree, the file will be added and the cookie helps analyze web traffic or recognize you when you visit a particular website. Cookies allow web applications to respond to you personally. By collecting and remembering information about your own needs, the web application can customize its operation to your needs.
We use traffic log cookies to determine which pages you use. This helps us analyze website traffic data and improve our website to better meet customer needs. We use this information only for statistical analysis purposes and then remove the data from the system.
Overall, cookies help us provide you with a better website by allowing us to track which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you have shared with us.
You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually use your browser settings to decline cookies. This may prevent you from taking full advantage of the website's features.
A "web beacon" or "pixel tag" or "clear gif" is usually a single-pixel image that is transmitted from your computer or mobile device to a website.
We use cookies and web beacons to track the information in your shopping cart and remember you when you return to the website, as well as to identify the pages you clicked on during your visit to our website and the name of the website from which you came directly to the WinkStores website. We use this information to improve the design of our website, product selection, customer service and special promotions. Of course, you can disable cookies and web beacons on your computer by indicating this in your browser settings or preferences menus. However, some parts of our website may not function properly if you disable cookies. We may also use web beacons and other technologies to track whether our communications reach you, measure their effectiveness, or collect certain non-personal information about your computer, device or browser in order to enable us to better plan and deliver future communications.
We may contract with third parties who may use cookies and web beacons and collect data on our behalf or who provide services such as credit card processing, shipping, promotional services or data management. We call them our customer service partners. These third parties are prohibited by our contract with them from sharing the information with anyone else or with other partners.
The legal basis for data processing by cookies is the legitimate interest of the webshop. Which ensures the operation of the system process from business acquisition to contract fulfillment. If this system process is interrupted, it results in a decrease in competitiveness. Which is contrary to the regulations of the Civil Code, the E-Commerce TV and the GVH.
List of cookies we collect
The following description lists the cookies we collect and the information they store.
You can control which cookies you accept and from which sites as found above.
COOKIE name
COOKIE Description
Required cookies for the site to function smoothly:
CART
Remembers the shopping cart.
CATEGORY_INFO
Allows pages to display faster.
COMPARE
Compare items in the Products list.
CUSTOMER
An encrypted version of the customer ID.
CUSTOMER_AUTH
Indicator if you are logged in to the store.
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS
Stores the customer segment ID
EXTERNAL_NO_CACHE
A flag indicating whether the cache is enabled.
FRONTEND
The session ID on the server.
GUEST-VIEW
Allows guests to edit orders.
LAST_CATEGORY
The last selected category.
LAST_PRODUCT
The last product viewed.
NEWMESSAGE
Indicates whether you have received a new message.
NO_CACHE
Indicates whether caching is enabled.
PERSISTENT_SHOPPING_CART
A link to your shopping cart and viewing history when you request the site.
RECENTLYCOMPARED
The items you have recently compared.
STF
Information about products you have emailed to your friends.
STORE
The stored view or the selected language.
USER_ALLOWED_SAVE_COOKIE
Indicates whether the customer has allowed cookies.
VIEWED_PRODUCT_IDS
The products they have recently viewed.
WISHLIST
An encrypted list of products added to their wishlist.
WISHLIST_CNT
The number of items in their wishlist.
__cfduid
Uses Cloudflare's content network to identify trusted internet traffic.
PHPSESSID
Preserves user session state between page requests.
Cookies required for the conclusion and performance of a contract.
ads/ga-audiences
Google AdWords is used to re-engage visitors who are likely to initiate a customer relationship on websites based on the visitors' online behavior.
ads/user-lists/#
Unclassified
fr
For serial notification of advertising products used by Facebook, such as third-party real-time bidding.
collect
The visitor's device and behavior are used to send data to Google Analytics.
HERE
Used by Google DoubleClick, it registers and reports the activities of website users after viewing, after clicking
on the advertiser's ads for the purpose of measuring the effectiveness of the advertiser's ads and showing targeted ads to the user.
test_cookie
Checks whether the user's browser supports cookies.
tr
Uncategorized
Online Account Registration
To make online shopping faster and easier, you can register on the Winkstores website. As a registered customer, you only need to enter your shipping address and billing information once; they are securely stored with us for future use. You can access your account at any time using your name and password to add, delete or modify your data. If you are using a public computer, we strongly recommend that you log out when making a purchase. Your data is still stored with us, but cannot be accessed from your computer.
Emails
You will only receive promotional emails from us if you have asked us to do so. If you no longer wish to receive emails from Winkstores, please click the "Unsubscribe" link at the bottom of any email communications we send you. Please allow 3 business days from the date of receipt of your request for the removal to be completed as some of your promotions may have already been in progress prior to your request being submitted.
Acceptance
By using this website, you agree to the policies set out in the Winkstores.com Privacy Policy.
The data subject has the right:
to be informed before the start of data processing,
to receive feedback from the data controller as to whether his/her personal data is being processed and, if such data processing is in progress, to access the personal data and the following information,
to request rectification or erasure of his/her data, and to receive notification from the data controller of this,
to request restriction of data processing, and to receive notification from the data controller of this,
to data portability,
to object if his/her personal data are processed for purposes of public interest or on the basis of the legitimate interests of the data controller.
to be exempt from automated decision-making, including profiling,
to lodge a complaint with a supervisory authority. The data subject may exercise his/her right to file a complaint at the following contact details: National Data Protection and Freedom of Information Authority, address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c., Telephone: +36 (1) 391-1400; Fax: +36 (1) 391-1410., https://www.naih.hu/ e-mail: [email protected]
to have an effective judicial remedy against the supervisory authority,
to have an effective judicial remedy against the data controller or the data processor
to be informed about a data protection incident.
PROCEDURE TO BE APPLIED IN THE CASE OF A DATA SUBJECT’S REQUEST
(1) The Company shall facilitate the exercise of the data subject’s rights and shall not refuse to comply with the data subject’s request to exercise the rights set out in this data protection notice, unless it proves that it is unable to identify the data subject.
(2) The Company shall inform the data subject without undue delay, but in any case within one month of receipt of the request, of the measures taken in response to the request. If necessary, taking into account the complexity of the request and the number of requests, this deadline may be extended by a further two months. The controller shall inform the data subject of the extension of the deadline, stating the reasons for the delay, within one month of receipt of the request.
(3) If the data subject has submitted the request electronically, the information shall be provided electronically, if possible, unless the data subject requests otherwise.
(4) If the Company does not take action in response to the data subject's request, it shall inform the data subject without undue delay, but at the latest within one month of receipt of the request, of the reasons for not taking action and of the fact that the data subject may lodge a complaint with the supervisory authority and exercise his or her right to a judicial remedy.
(5) The Company shall provide the data subject with the following information and measures free of charge: feedback on the processing of personal data, access to the processed data, rectification, completion, deletion of data, restriction of data processing, data portability, objection to data processing, information about a data protection incident.
(6) If the data subject's request is clearly unfounded or - in particular due to its repetitive nature - excessive, the data controller may, taking into account the administrative costs of providing the requested information or notification or taking the requested measure: charge a fee of HUF 5,000 or refuse to take action based on the request.
(7) The burden of proving that the request is clearly unfounded or excessive shall lie with the data controller.
(8) Without prejudice to Article 11 of the Regulation, where the controller has reasonable doubts as to the identity of the natural person making a request pursuant to Articles 15 to 21 of the Regulation, he may request the provision of further information necessary to confirm the identity of the data subject.
Restrictions
(1) Union or Member State law applicable to the controller or processor may, by means of legislative measures, restrict the scope of the rights and obligations set out in Article 5 in respect of the provisions of Articles 12 to 22 and Article 34 and in accordance with the rights and obligations set out in Articles 12 to 22, where the restriction respects the essence of the fundamental rights and freedoms and is a necessary and proportionate measure in a democratic society to protect:
national security;
national defence;
public security;
the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security;
other important objectives of general public interest of the Union or of a Member State, in particular the important economic or financial interests of the Union or of a Member State, including monetary, budgetary and taxation matters, public health and social security;
the safeguarding of the independence of the judiciary and the conduct of judicial proceedings;
in the case of regulated professions, the prevention, investigation, detection and prosecution of misconduct;
in the cases referred to in points (a) to (e) and (g), monitoring, inspection or regulatory activities connected with the exercise of official authority, even occasionally;
the protection of the data subject or the rights and freedoms of others;
the exercise of civil claims.
(2) The legislative measures referred to in paragraph 1 shall, where appropriate, contain detailed provisions on at least:
the purposes of the processing or the categories of processing,
the categories of personal data,
the scope of the restrictions imposed,
the safeguards against misuse or unauthorised access or transfer,
the definition of the controller or categories of controllers,
the period of data storage and the applicable safeguards, taking into account the nature, scope and purposes of the processing or categories of processing,
the risks to the rights and freedoms of data subjects, and
the right of data subjects to be informed of the restriction, unless this would adversely affect the purpose of the restriction.
8.5. Online Dispute Resolution for Consumers:
If you have a complaint about a product or service purchased online, you can initiate an out-of-court settlement of your complaint on the following website: https://ec.europa.eu/consumers/odr/main/?event=main.home.show
You will also need our website email address, which is [email protected].
In the case of online dispute resolution, the two parties must choose the dispute resolution body by mutual agreement. Each dispute resolution body has its own rules of procedure. The dispute resolution procedure is usually simpler, faster and cheaper than going to court. Dispute resolution bodies in the EU, Norway, Iceland, Liechtenstein.
The procedure has 4 main stages, all of which can be completed online:
Submission of a complaint
Selection of a dispute resolution body by mutual agreement
Complaint handling by the dispute resolution body
Outcome and closure of the complaint procedure
Questions
Contact us at [email protected]
Data protection registration number: NAIH-80717