WINK WELCOMES YOU! CHECK OUT OUR NEW COLLECTION!

FAQs

Welcome to our website! If you have any questions about our products, services, or anything else that interests you, you are in the right place. On this page, you can find the frequently asked questions and their answers.
On the FAQ page, we have sorted the questions into different categories, so you can easily find the ones that are relevant to you. If you can’t find the answer to your question, or you need more information, please contact us using the form below, or send us an email to info@winkstores.com We are happy to assist you!
 
  • How to purchase?

    If you are a reseller/retailer and would like to buy our products, please contact us in email, and we will send you a catalog from which you can easily select the perfect product portfolio. (We will also provide information about minimum quantities.) We are a B2B site. Our retail partner in Hungary operates online at www.borgo.hu (Borgo shoe webshop).

  • Available Payments

    As our company engages in wholesale activities as a manufacturer, payment via bank transfer is available with us. Please get in touch with us, and our financial department will assist you in presenting flexible payment terms.

  • Shipping and Handling

    If you have placed your order, we can deliver within 3-5 business days from the next working day within Europe. For overseas and Asian orders, we offer personalized quotes

    We exclusively accept orders for products that come in cardboard packaging. Unfortunately, we are unable to process orders on an individual-item basis.

  • Returns and Exchanges

    We thoroughly investigate all warranty cases, but it should be noted that we will only accept the return of the product if it is returned to us in unused condition, and it can be proven that the defect was present from the manufacturing stage.

Search engine powered by ElasticSuite